Home Health & Hospice Week

Industry Note:

Hold Off On Resubmitting Claims, MAC Says

If National Government Services is your HHH Medicare Administrative Contractor and you received claim acknowledgements (277CAs) for claims submitted June 14 through June 17, you should sit tight.

Why? Some claims that were submitted electronically between 5:00 p.m. eastern time (ET) Friday, 6/14/2019 through 5:00 p.m. ET Monday, 6/17/2019 via the National Government Services (NGS) electronic data interchange (EDI) Gateway and NGSConnex did not reach the claims systems for processing,” the MAC says in a message to providers. NGS resubmitted the claims, and “as a result of this resubmission, a new 277CA will be generated containing a new claim number (ICN/DCN),” the MAC explains.

“Please do not resubmit claims sent during the affected time frame,” NGS urges. “If you receive a second 277CA for the claims submitted during the affected time frame, please disregard the original 277CA and the associated ICN/DCN. The resubmitted claims will have the original receipt date for processing.”

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