Home Health & Hospice Week
Use These Tips To Gain Acceptance For Your Ideas
Don't let your presentations get too complicated. You may have great plans for implementing changes in response to the many new regulatory requirements, but they won't do you any good if you can't secure staff buy-in for your ideas. So how do you do that? Bruce B. Tepper, author of "The New Supervisor," offers some suggestions: • Present one idea at a time. Break complex issues into single steps or ideas, making sure your staff understand each one before moving on. • Keep it brief. Avoid clumsy phrases and words. Keep your language simple and easy to understand. Also, don't assume all your staff know the terminology. Pause to ask for questions from time to time. • Use body language. Use your hands while you speak. Keeping their eyes focused on you will help your staff listen. Also, be mindful of the intonation in your voice; make sure you aren't speaking in monotone. • Personalize your delivery. Make eye contact with your staff. Involve them whenever possible, and address them by name. • Appreciate your listeners' concerns. Your staff may disagree with you, but that doesn't mean you have to back down from your position. Respect your teammates' opinions and find out what their disagreement is. Welcome their thoughts.
Home Health & Hospice Week
- Hospice:
Don't Let Tardy Elections Trip Up Your Hospice Billing
Verbal consent doesn't cut it. Confusion over how hospice election dates work could cost your [...] - Reimbursement:
Nail Hospice Election Requirements With These 5 Steps
Don't forget to recheck your patients for Medicare eligibility. If you fail to get a [...] - Audits:
Take These 5 Steps When An Auditor's On The Way
Prepare your compliance plan before an auditor strikes -- but don't panic if you feel unprepared. [...] - Compliance:
Give Your Compliance Program This Quick Litmus Test
If your program fails on these key points, watch out. The time to find out [...] - Education:
Sidestep Compliance Landmines With This Training
Check out Eli audioconferences on hospice revocations, OASIS C diagnosis coding, joint ventures, QAPI, and [...] - Human Resources:
Use These Tips To Gain Acceptance For Your Ideas
Don't let your presentations get too complicated. With so many changes in play for home [...] - Industry Notes:
Licensure & Accreditation Documentation Hits More HHAs
Home health agencies served by Palmetto GBA were first out of the chute for a [...] - Industry Notes
• By July 1, you'll see your 3 percent addon payments for claims already processed, [...] - Industry Notes
• If you're confused about Medicare coverage for diabetic patients' blood glucose self-testing supplies and [...] - Industry Notes
• Cahaba GBA and National Government Services aren't the only intermediaries mailing paper provider statistical [...] - Industry Notes
• Don't get too comfortable with the idea of Dr. Donald Berwick as the new [...] - Industry Notes
• If you're not conducting every process measure on OASIS C every time, don't worry. [...] - Industry Notes
• When you receive a claim adjustment due to a Recovery Audit Contractor audit, you're [...] - Industry Notes
• Don't expect the Medicare claims system to make your claims tracking any easier. The [...] - Industry Notes
• If maintenance and service of oxygen equipment is covered under the equipment's warranty, suppliers [...] - Industry Notes
• HHAs should be able to do some planning as the next few years' rates [...]
