Human Resources:
Focused Feedback Gets Results
Published on Tue Oct 26, 2010
Feedback for employees serves its true purpose only when it's proper and timely. What would you do to provide your employees with constructive feedback? Here are the do's and don'ts you should keep in mind. Providing employees with meaningful feedback will help them improve their performance. But this is easier said than done. Fewer than half of employers use feedback effectively, according to a New York University poll. What prevents supervisors from providing the right feedback? According to senior consultant Jamie Higgins of the Monitor Company and Diana Smith of Monitor University, four factors get in the way: lack of perspective, assertion, personal involvement, and understanding. Knowing the myths about feedback is the first step to ensuring that your employees receive targeted guidance. 1. Keep Perspective. Every story has two sides, so your point of view is also limited. Use feedback as an opportunity to foster dialogue, not a monologue. [...]