Home Health & Hospice Week
These 5 Measures May Make Or Break Your Marketing Efforts
18 HHCAHPS questions determine your star rating.
To some potential patients, patient satisfaction may be even more important — and understandable — than clinical outcomes when it comes to choosing a home health agency. Prospective clients, as well as other referral sources, can now easily browse your HHCAHPS survey data using these five measures with star ratings displayed on Home Health Compare:
1. Care of Patients (drawn from Question 9, Q16, Q19, Q24)
2. Communication Between Providers and Patients (Q2, Q15, Q17, Q18, Q22, Q23)
3. Specific Care Issues (Q3, Q4, Q5, Q10, Q12, Q13, Q14)
4. Overall Rating of Care provided by the Home Health Agency (Q20)
5. Survey Summary star rating (average of the above four star ratings)
Home Health & Hospice Week
- Quality:
HHAs Fare Better Under Newest Star Rating Category
Be aware that your star rating may easily change next time. Many more home health [...] - Data:
These 5 Measures May Make Or Break Your Marketing Efforts
18 HHCAHPS questions determine your star rating. To some potential patients, patient satisfaction may be [...] - Data:
Keep Up With These 9 Quality Measures
Review the measures contributing to the other star rating. New Patient Survey measures may be [...] - Value-Based Purchasing:
CMS Keeps HH VBP Cards Close To The Vest
A month in, VBP questions abound. If you’re a home health agency in one of [...] - Make The Most Of Your Eli's Home Care Week Subscription
You have more than a decade’s worth of information on a multitude of home health [...] - Hospice:
QIES Blackout Leaves Hospices Worried About Compliance
Double-check your HIS submissions. Plan ahead to avoid missing your 30-day Hospice Item Set submission [...] - HIPAA:
Keep Yourself In Compliance When Adopting New Technology
Don’t neglect a risk analysis. If you allow employees to use web-based document sharing applications [...] - HIPAA:
Train Your Staff & Know What They're Doing
Would you pass the test of interviewing 15 randomly selected staffers on HIPAA? In its [...] - Industry Note:
F2F Pressures Mount On HHAs
CMS finalizes Medicaid F2F rule. If you got passed over in MAC’s initial face-to-face “Probe [...] - Industry Note:
Hospices See SIA Pay Errors Related To CHC
Major payment system changes rarely take effect smoothly, and hospice payment reform is no exception. [...] - Industry Note:
G-Code-Related Claims Glitch Continues
You can identify the claims delayed by a G-code related claims glitch by spotting two [...] - Industry Note:
Hospital Sheds HHA In Face Of 'Significant' Losses
Mt. Graham Regional Medical Center in Safford, Ariz., is shuttering its home health agency, reports [...] - Industry Note:
Home Care M&A Picks Up The Pace
Mergers & acquisitions activity in the home care market has picked up after a decline [...] - Industry Note:
CMS Extends HHA Moratoria In Fraud Hot Spots
It’s no surprise that the Centers for Medicare & Medicaid Services is once again extending [...]
