Home Health & Hospice Week

Compliance:

Spot Red-Flag Weaknesses Before Thieves Do

Test your staffers' savvy with these 5 scenarios. Your Red Flags Rule extension is almost up, meaning your agency must be prepared to stop identity theft in its tracks -- or face Federal Trade Commission scrutiny. Originally slated for May 1, the final compliance deadline for the Red Flags Rule is less than two weeks away. And while "complying with this rule is not going to be burdensome," you do need to make sure your aides are on the lookout for foul play, stresses Robert Markette with Gilliland & Markette in Indianapolis. Here's how: Give staff members the five scenarios described below. Ask them to point out where the red flags are and how they should respond to them, then share our expert's answers. Scenario #1: You meet with a new homebound client. She is elderly and has not driven a car in years; therefore she has no recent picture identification. [...]
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