Health Information Compliance Alert

Reader Questions:

You Can Ask For Patients' Input

Question: We are interested in expanding our community presence by building another treatment site in our area. Can we send a survey to all current and past patients asking them to indicate what location they'd prefer? 


Alabama subscriber


Answer: "Yes," Larios says. You can ask your patients to help you better tailor your operation-as long as you contact patients about services you provide and not those of a third party.

The Bottom Line: You can contact patients for treatment, payment and healthcare operations.

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