General Coding:
Use These Codes When Your Patient Phones From Home
Published on Fri Feb 20, 2026
Question: Which codes are appropriate to use for audio-only medical phone encounters? AAPC Forum Participant Answer: For audio-only phone visits, you’ll look to the Synchronous Audio-Only Evaluation and Management Services section of your CPT® book. For a new patient, you’ll reference the following codes: 98008 (Synchronous audio-only visit for the evaluation and management of a new patient, which requires a [...]