Transfer of Care Key to Optimizing Pay Up for Referrals
Published on Wed Mar 01, 2000
Patients often are referred to gastroenterologists by other physicians in their practice. This raises questions because gastroenterologists may be confused regarding whether to bill for a consultation or an office visit. But establishing which physician is primarily responsible for the patients care will determine the gastroenterologists reimbursement level.
For example, surgeons discovered the colon cancer that forced Peanuts creator Charles Schulz (who passed away Feb. 12) into retirement during an operation to repair the cartoonists aorta. This situation occurs frequently in an outpatient setting, particularly in multispecialty practices. A patient visits his or her primary-care physician (or other specialist) for a non-gastrointestinal problem, but the patient discloses that he or she has experienced a symptom such a rectal bleeding that indicates a gastrointestinal disorder. If the physician recommends that the patient see the practices gastroenterologist, how should the coding be handled for the gastroenterologists bill?
Whether this is a consultation or new patient visit to the gastroenterologist is the main issue that needs to be determined, according to Pat Stout, CMT, CPC, an independent gastroenterology coding consultant in Knoxville, Tenn. A consultation, she explains, must contain the three Rs:
1. Request: The referring physician must request a consult and note that request in the patients medical record.
2. Reason: In this case, the referring physician would cite the rectal bleeding as the reason for the consultation and also document that in the patients record.
3. Report: After the evaluation, the consulting gastroenterologist must issue a written report back to the referring physician detailing the results of the consultation.
Transfer of Care Determines Consult or Office Visit
In most situations when the patient is referred from one physician to a gastroenterologist in the same practice, there wont be any trouble meeting the three Rs, says Stout. They may have difficulty, however, with another aspect of consultationsjudging whether or not a transfer of care took place. In a policy memo dated August 1999, Medicare stated that an evaluation is not a consultation if a complete transfer of care occurs. The memo defines transfers of care as when the referring physician transfers the responsibility for the patients complete care to the receiving physician at the time of the referral.
The phrase at the time of the referral is what is important here, notes Stout. If the referring physician walks down the hall to talk with the gastroenterologist about his or her patient and turns over care of the patient to the gastroenterologist at that point, then the referral is not a consultation but a new patient office visit because no evaluation has taken place. If the evaluation is completed before care of the patient is transferred to the gastroenterologist, then [...]
