Gastroenterology Coding Alert

Make Sure You Know How to Determine New-vs.-Established Patients in 2007

Even if the patient has been to your office before, she might be new The responsibility of determining whether a patient is new or established, as defined by AMA guidelines, rests on your shoulders. To make the new-vs.-established decision easier, CPT 2007 includes a helpful flow-chart: Now, a foolproof decision is only a few questions away. -3-Year Rule- Still Applies If your gastroenterologist has never seen a patient before, that patient is automatically new. And if the same gastroenterologist hasn't seen the patient within the past 36 months, you may likewise consider the patient new from a coding standpoint, says Kelly Crissinger, a gastro office manager and coder/biller at Dr. Nayeem Akhtar/Dr. Donald Douglas in Sunbury, Pa.

Example: Your gastroenterologist meets with a patient in the office at the patient's request (in other words, the service is not a consult). Although the gastroenterologist has seen the patient in the past, the last visit occurred more than four years before. In this case, the patient is new rather than established, says Edwin Elson, practice manager for Pediatric Gastroenterology and Nutrition of Tampa Bay in Florida. Therefore, you would choose a code from the new patient outpatient services category (99201-99205) rather than the established patient outpatient services category (99211-99215)

If the same gastroenterologist sees the patient anytime within a three-year timeframe, you must consider the patient to be established, even if the patient was seen at different locations, Crissinger says.

In other words: Location isn't an issue when determining new vs. established. 

Example: A group practice maintains two offices on separate sides of town. A patient sees general gastroenterologist A at location Y for a complaint of abdominal pain. Six months later, the same patient sees general gastroenterologist B in the same group practice at location Z for a new complaint. In this case, the patient is established -- even though the encounters took place at separate locations and involved separate gastroenterologists. -This is established, if this is the same practice,- Elson says.

Here's why: Because the gastroenterologists are of the same specialty and billing under the same group number, the three-year rule applies. Had the physicians been of different specialties -- or if they billed under different provider numbers -- the second gastroenterologist may have been able to report the patient as new, as long as she hadn't seen that patient within the previous 36 months. Face-to-Face Matters As in past years, the new-vs.-established guidelines apply only to face-to-face services. Therefore, if a physician (or another physician billing under the same group number) provided a non-face-to-face service for a patient and then provided a face-to-face service within three years, you should still consider the patient to be new when selecting an E/M service code for the face-to-face encounter.

Example: [...]
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