Question: I have a rather involved claim that I need help with. A 22 year-old established patient comes to the office with a nosebleed that she has not been able to control on her own. She reports that she was hit in the face with a soccer ball. There is no significant past medical history in her record around issues involving nosebleeds or bleeding disorders. After performing an expanded problem-focused history and exam looking for signs of face trauma outside of the nosebleed, the physician determines that the nosebleed needs further treatment. He performs another exam to find a bleeding diathesis; oozing of blood is noted from the right inferior nasal turbinate during this exam. The physician places a compressed nasal sponge in the affected nare, expanding it with a few drops of oxymetazoline. This controls the bleeding. Is this an E/M service or a procedure?
Minnesota Subscriber
Answer: It’s certainly a procedure, and you should be able to code an E/M as well since the physician checked the patient for signs of facial trauma and then treated the nosebleed.
On the claim, report:
Remember: To make this claim solid, make certain the documentation clearly indicates all services performed and the decision-making logic. Then, include the procedure note showing that the bleed was stopped with packing or cautery, along with a note supporting the E/M that preceded the nosebleed treatment.