E/M Coding:
Don’t Let Technical Difficulties Ruin Your Claim
Published on Wed Feb 26, 2025
Question: If a telehealth visit was converted to an audio-only visit due to technical difficulties with the video component, should this still be billed as a phone visit even though the patient didn’t initiate it? This was for an established patient. Florida Subscriber Answer: Yes, if a telehealth visit is converted to an audio-only visit due to technical difficulties with [...]