Question: Louisiana Subscriber Answer: In the July 2005 CPT® Assistant, the AAO-HNS approved definition is offered stating that if any one or more of the following are present, cerumen should be considered to be impacted: Visual considerations: Cerumen impairs exam of clinically significant portions of the external auditory canal, tympanic membrane, or middle ear condition. Qualitative considerations: Extremely hard, dry, irritative cerumen causing symptoms such as pain, itching, hearing loss, etc. Inflammatory considerations: Associated with foul odor, infection, or dermatitis. Quantitative considerations: Obstructive, copious cerumen that cannot be removed without magnification and multiple instrumentations requiring physician skills. Removing wax that is not impacted would appropriately be captured by an evaluation and management (E/M) code regardless of how it is removed.