Question: We’ve been glad to have a break from Medicare claims reviews during the past few months due to the pandemic. When will things be getting back to normal? Oregon Subscriber Answer: According to the July update of its COVID-19 Provider Burden frequently asked questions (FAQs) set, CMS still planned to lift its claims review enforcement discretion in August. “On March 30 CMS suspended most Medicare fee-for-service (FFS) medical review because of the COVID-19 pandemic,” the FAQs reminds. “This included prepayment medical reviews conducted by Medicare Administrative Contractors (MACs) under the Targeted Probe and Educate program, and post-payment reviews conducted by the MACs, Supplemental Medical Review Contractor (SMRC) reviews and Recovery Audit Contractor (RAC).” Now: According to the FAQs, providers should let their MACs know about COVID-19-related issues that might impact responding to reviewers and auditors. Normal standards and regulations will apply to future reviews, CMS indicates; however, the agency does mention that reviewers will take the plethora of flexibilities, waivers, and provisions into account when looking at claims. Check out the FAQs at www.cms.gov/files/document/provider-burden-relief-faqs.pdf.