Question: Our office recently purchased encryption software that claims to be “100-percent HIPAA compliant.” What exactly does that mean? And is total compliance even possible? New Jersey Subscriber Answer: Every healthcare service provider – and every vendor who hopes to gain their business – knows that HIPAA compliance is of utmost importance. You should also know that health information that is properly encrypted is exempt from the HIPAA Breach Notification Rules. That’s why you’ll find that nearly every vendor of an encryption product that targets your practice will claim that their product is HIPAA compliant Unfortunately, however, you cannot buy HIPAA compliance. If a third-party firm says its encryption product is “HIPAA compliant,” that company is simply telling you that the product fulfills the HIPAA encryption guidelines for stored data and data over networks. Just because an encryption product meets HIPAA’s data encryption guidelines does not mean that you’re ultimately complying with the HIPAA Security Rule simply by using the product. In terms of encryption, the Security Rule standard states that you must “implement a mechanism to encrypt and decrypt electronic protected health information” (ePHI). What to do: This standard is “addressable,” meaning that you must carefully analyze your organization’s operations to determine what type of encryption product is “reasonable and appropriate” for your business. You must base your analysis on a variety of factors related to your organization, such as: Bottom line: Whether your organization is a small physician office or a large healthcare system, you must document why you believe that a selected encryption product is appropriate for your operations, and maintain adherence to the compliance standards using internal checks and balances.