Thorough documentation of medical history can help your coding cause Concise Is Good--But Detailed Is Better Every patient record needs a statement describing the patient's condition, symptoms and problem. The physician should keep this statement short and focused, but teaching physicians to dig a little deeper can help justify higher-level codes. Asking Questions Leads to Higher-level Codes A thorough look at the patient's condition means understanding the problem from start to finish: discussing signs and symptoms from their onset through the present visit, or getting details about changes since the previous encounter. Putting together a complete history includes asking questions about: Documenting four or more of these details shows you-re dealing with an extended illness rather than a one-time acute problem, says Kathy Campbell, CPC, of the anesthesia billing firm Professional Economics Inc. in Bloomington, Ind. Break it down: Coding from this more thorough description moves you from a basic E/M code (such as 99212) to a more detailed, higher level code. The visit might even qualify for a Level 4 code such as 99214 (- a detailed history; a detailed examination; medical decision making of moderate complexity). The code you select depends on the personal family social history (PFSH), review of systems, lab results, the extent of medical decision-making, and other factors. Remember: If the provider doesn't document an ROS or if you can't locate the information in the HPI, you can only report a Level 1 (99212) code.
Track down all the details you can about a patient's history of present illness (HPI), and watch your coding--and your bottom line--change.
Example: The patient complains of back pain that has lasted two weeks. If this is all you know, you-ll have to report a problem-focused code because the statement only includes two criteria for HPI (type of pain and duration), says Julee Shiley, CPC, CCS-P, CMC, an anesthesia coding consultant in Columbia, S.C. Before reporting even a Level 1 code such as 99212 (Office or other outpatient visit for the evaluation and management of an established patient, which requires at least two of these three key components: a problem focused history; a problem focused examination; straightforward medical decision making), be sure your provider documents some form of examination and/or medical decision-making. Otherwise, you don't have enough information to support your coding.
But asking questions about how and when the patient's pain began can lead you to higher-level--and more accurate and higher paying--codes.
- The location of the problem
- The quality of the problem (what it looks or feels like--throbbing, sharp, radiating, etc.)
- The severity of the problem, based on a scale of 1-10
- How long the problem has existed
- When the problem occurs (after walking, after sitting for prolonged times, continuous, etc.)
- What the patient was doing when he first noticed the problem (walking, lifting something heavy, no specific onset)
- What makes the problem better or worse (lying down, taking ibuprofen, walking)
- Other signs or symptoms that are present (fatigue, leg pain, urinary problems). Co-morbidities such as diabetes, hypertension or cardiopulmonary problems help support a higher level of exam and medical decision-making.
In the example above, you already know the patient's pain has lasted two weeks. Answers to a few questions show that he doesn't remember exactly when the pain began, but a dull ache is always present. Standing for long periods or walking leads to sharper pain the patient ranks as a 7 on a 10-point scale. Taking ibuprofen relieves the pain to some extent.
Now you know much more about his condition to help your coding:
- Location of pain (back)
- Duration of pain (2 weeks)
- Type of pain (dull, but sometimes sharp)
- Severity (7 on a scale of 10)
- Timing (constant)
- Factors affecting the pain (walking, standing, taking over-the-counter medication).
Reporting the higher-level code makes your claim more accurate and also boosts your bottom line. The difference for Medicare non-facility fees for these visits will vary by location, but some sample ranges based on CMS- 2005 fees include:
- $18-36 for 99211
- $34-49 for 99212
- $47-66 for 99213
- $74-137 for 99214
- $110-146 for 99215.
-The history portion of an office visit is the driving force of the exam and medical decision-making,- adds Jennifer Gero, a coder and billing specialist with TB Consulting and Billing in Myrtle Beach, S.C. -If a patient has a comprehensive history, the physician is justified in performing a detailed or comprehensive exam, especially for a new patient. If the patient has co-morbidities, the physician is substantiated in doing a high-level exam because the patient has other problems or diseases that must be considered throughout the exam and during the medical decision making process.-
Coding options for these higher-level visits include 99213 for an expanded problem-focused history and exam, 99214 for a detailed history and exam, and 99215 for a comprehensive history and exam.
Tip: Having your provider (physician, PA or NP) acknowledge and date his review of the patient's HPI form along with notes from the patient's current visit helps document a complete history.
As Campbell notes, you should look at the whole chart when determining the correct level of medical decision-making and corresponding E/M code for a procedure. If you-d like a chart outlining some tips for gathering the HPI you need, email editor Leigh DeLozier at leighdelozier@bellsouth.net.