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Telehealth Coding Whitepaper

Telehealth Coding Whitepaper

White Paper

Telehealth is experiencing unprecedented momentum right now.

AAPC Regional Director, Lori Cox, addresses some of the most common coding and documentation issues for these virtual visits. Learn how to bill audio and video check-ins, when to use modifiers, and which payer guidelines apply. And at the end, a decision tree will help you navigate when and how to bill telehealth services for your facility.

About the author

Lori Cox

MBA, CPC, CPMA, CPC-I, CEMC, CGSC, CHONC, Regional Director, AAPC Services / Director of Client Engagement, AAPC Services / AAPC /

Lori Cox has over 25 years of experience working in the business side of healthcare. She began her career in patient accounts and then moved into billing and coding for a multispecialty clinic. She was eventually promoted to billing supervisor and then to compliance officer, where she wrote, maintained, and trained employees and providers on fraud and abuse. Currently, Cox works for AAPC Services as Director of Client Engagement, performing audits and education for clients across the U.S. She has spoken at HEALTHCON and regional conferences and has traveled the country educating coders and physicians on complex coding topics such as hem/onc and E/M guidelines. Cox is the past member relations officer for AAPC’s National Advisory Board.

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